sv777 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how sv777 ("sv777", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("Player", "User", "you") who access or use the sv777 website at https://sv777.ws and all related services, products, and features made available through the platform (collectively, the "Service").

sv777 is committed to safeguarding your privacy. We believe in full transparency about the data we hold on you, the reasons we hold it, and the protections we apply to it. By registering an account on sv777 or otherwise using the Service, you acknowledge that you have read this Policy in full and consent to the data practices described herein.

We may update this Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The effective date at the top of this page will always reflect the date of the most recent revision. Continued use of the Service following any update constitutes your acceptance of the revised Policy.

2 Data Controller

For the purposes of applicable data protection law, sv777 acts as the data controller in respect of the personal data it collects and processes through the Service. This means sv777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.

If you have any questions or concerns about the way sv777 handles your personal data, or if you wish to exercise any of your data subject rights as described in Section 11 of this Policy, please contact our data protection team at the address provided in Section 16.

3 Data We Collect

sv777 collects several categories of personal data in the course of providing the Service. The categories of data we collect, and specific examples within each category, are set out in the table below.

4 How We Collect Your Data

sv777 collects personal data through a variety of sources and methods in the course of providing the Service:

• Direct interactions: Data you provide when you create an account, complete the KYC verification process, make a deposit or withdrawal, place a bet, contact our support team, or respond to a promotional offer.
• Automated technologies: Technical and usage data collected automatically as you navigate and interact with the sv777 platform, including via cookies, web beacons, server logs, and similar tracking technologies (see Section 8).
• Payment service providers: Transaction confirmation data and payment status information received from our payment partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank when you initiate a deposit or withdrawal.
• Identity verification providers: Where sv777 uses a third-party KYC or age verification service to validate the identity documents you submit during account verification, that provider may share verification outcomes and associated data with us.
• Game providers: Aggregated or session-level gameplay data shared by third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) in respect of games you play on the sv777 platform.
• Fraud prevention services: Risk-scoring and fraud-indicator data from third-party security and fraud-prevention service providers that sv777 uses to protect the integrity of the platform.

5 Legal Basis for Processing

sv777 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which sv777 relies are as follows:

• Contractual necessity: Processing that is necessary to perform the contract between you and sv777 — principally the sv777 Terms & Conditions — including account registration, transaction processing, bet settlement, and customer support.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, age verification (21+ compliance), and KYC obligations.
• Legitimate interests: Processing carried out in pursuit of sv777's legitimate business interests where those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, responsible gaming monitoring, and service improvement analytics.
• Consent: Where sv777 relies on your consent as the legal basis for processing — for example, for marketing communications or certain non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 How We Use Your Data

sv777 uses the personal data it collects for the following specific purposes:

• To create, verify, and manage your sv777 player account, including processing your KYC documentation and confirming your eligibility (21+ age requirement).
• To process deposits and withdrawals in BDT via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank).
• To settle bets and casino game rounds, calculate winnings, and credit or debit your account accordingly.
• To provide customer support services and respond to queries, disputes, and complaints submitted to [email protected].
• To send transactional communications including account confirmation emails, deposit and withdrawal notifications, and security alerts.
• To send marketing and promotional communications about sv777 offers, bonuses, and new features — subject to your marketing preferences and applicable consent requirements.
• To detect, investigate, and prevent fraud, money laundering, collusion, bonus abuse, and other prohibited conduct as defined in the sv777 Terms & Conditions.
• To fulfil responsible gaming obligations, including monitoring play patterns for signs of problem gambling, applying deposit limits and self-exclusion requests, and directing at-risk players to appropriate support resources.
• To improve and personalise the sv777 platform, including by analysing usage data and gameplay trends to inform product development decisions.
• To comply with applicable laws and to cooperate with law enforcement authorities, regulatory bodies, or courts upon receipt of a valid legal request.

7 Data Sharing & Disclosure

sv777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited and controlled circumstances:

• Payment processors: We share financial data with payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank) solely for the purpose of processing your transactions. These providers are contractually obligated to handle your data securely and in compliance with applicable financial regulations.
• Game providers: Gameplay session data is shared with third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) to the extent necessary to deliver the game experience and to resolve any game-related disputes.
• Identity verification providers: Identity and document data submitted during KYC is shared with third-party verification services engaged by sv777 for age and identity verification purposes.
• Fraud prevention and security providers: Technical and behavioural data may be shared with fraud prevention service providers to protect the integrity of the sv777 platform.
• Legal and regulatory authorities: sv777 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law or in response to a valid legal process (such as a court order or official request).
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sv777's business assets, personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the new data controller's identity.

8 Cookies & Tracking Technologies

sv777 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Service. The types of cookies used on the sv777 platform are as follows:

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse, delete, or selectively accept cookies. Please note that disabling essential cookies will impair the functionality of the sv777 platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

9 Data Retention

sv777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with sv777, plus a minimum of five years following account closure, in order to comply with AML record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial regulation requirements.
• KYC documentation: Retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for up to three years from the date of the last communication, or longer if required for ongoing dispute resolution.
• Technical and usage data: Typically retained in identifiable form for up to two years, after which it may be anonymised and retained indefinitely for statistical analysis.
• Marketing consent records: Retained for the duration of the consent period and for one year following withdrawal of consent, as proof of the consent given.

10 Data Security

sv777 takes the security of your personal data seriously. We implement a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

• 256-bit SSL encryption: All data transmitted between your browser or mobile device and the sv777 servers is encrypted using 256-bit SSL/TLS technology, ensuring that data in transit cannot be intercepted by unauthorised parties.
• Access controls: Personal data held on sv777 systems is accessible only to authorised personnel who require it to perform their specific job functions. All access is logged and audited regularly.
• Secure server infrastructure: sv777 stores personal data on servers protected by firewalls, intrusion detection systems, and regular security patching procedures.
• Password security: Account passwords are stored in hashed, salted form. sv777 never stores passwords in plain text and will never ask you for your password via email, chat, or any other communication channel.
• Incident response: In the event of a data security breach that poses a risk to your rights and freedoms, sv777 will notify affected players and relevant authorities as required by applicable law and without undue delay.

11 Your Data Protection Rights

As a data subject, you hold a number of rights in relation to the personal data that sv777 holds about you. sv777 respects these rights and will respond to any valid request within a reasonable timeframe, and in any event within 30 days of receipt of the request.

• Right of access: You have the right to request a copy of the personal data sv777 holds about you, along with information about how it is being processed. This is sometimes referred to as a Subject Access Request (SAR).
• Right to rectification: You have the right to request that sv777 correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to erasure: You have the right to request that sv777 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to legal retention obligations that may require sv777 to retain certain data.
• Right to restriction: You have the right to request that sv777 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection is being considered.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that sv777 transmit that data to another controller where technically feasible.
• Right to object: You have the right to object to processing of your personal data where sv777 relies on legitimate interests as the legal basis, including profiling. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where sv777 relies on your consent to process your personal data, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to the withdrawal.

12 International Data Transfers

sv777 primarily serves players based in Bangladesh and processes most personal data within the region. However, some of our third-party service providers — including certain game providers, fraud prevention vendors, and cloud infrastructure partners — may process data in jurisdictions outside Bangladesh.

Where personal data is transferred outside Bangladesh, sv777 takes steps to ensure that an adequate level of protection is maintained. These steps may include:

• Entering into data processing agreements with recipient entities that incorporate appropriate contractual safeguards, such as standard contractual clauses or equivalent transfer mechanisms.
• Transferring data only to entities in jurisdictions that are recognised as providing an adequate level of data protection.
• Applying additional technical safeguards — such as encryption and pseudonymisation — to data that is transferred internationally, where appropriate.

By using the sv777 Service, you acknowledge and agree that your personal data may be transferred to and processed in countries outside Bangladesh in the circumstances described above.

13 Children's Privacy

The sv777 Service is strictly intended for adults aged 21 and above. sv777 does not knowingly collect, solicit, or process personal data from individuals under the age of 21. Age verification (21+) is a mandatory step in the sv777 account registration process, and sv777 reserves the right to request additional proof of age at any time.

sv777 is committed to supporting responsible gaming tools that help prevent underage gambling. If you are a parent or guardian and are concerned about a minor's access to gambling platforms, we encourage you to use parental control software and to visit our Responsible Gaming page for additional guidance and resources.

14 Third-Party Links

The sv777 platform may, from time to time, contain references to or integrations with third-party services — including payment gateways (bKash, Nagad, Rocket) and game provider environments (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). When you interact with such third-party services, you may be subject to their own independent privacy policies and terms of use.

sv777 is not responsible for the privacy practices, data handling procedures, or content of any third-party services. We encourage you to review the privacy policy of any third-party service you interact with before providing them with any personal data. The inclusion of a third-party service on the sv777 platform does not constitute an endorsement of that service's data practices.

15 Policy Updates

sv777 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our data practices, new legal or regulatory requirements, changes to the sv777 Service, or improvements to the clarity of this document.

When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the sv777 platform and, where appropriate, by sending a notification to the email address associated with your account. The updated Policy will take effect on the date indicated in the "Last Updated" field at the top of this page.

• You are responsible for reviewing this Privacy Policy periodically to stay informed about how sv777 protects your personal data.
• Your continued use of the sv777 Service following the effective date of any updated Policy constitutes your acceptance of the revised terms.
• If you do not agree with any changes to this Policy, you should discontinue use of the Service and may request account closure by contacting [email protected].

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way sv777 processes your personal data, please contact our data protection team using the details below. All communications should be submitted in English to ensure the fastest possible response.

When submitting a data subject rights request (Section 11), please include your registered sv777 account username and a clear description of your request to allow our team to process it as efficiently as possible. sv777 will respond to all valid requests within 30 days of receipt.